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Employee Assistance Program (EAP)

A confidential employer benefit for short-term counseling, crisis support, and referrals—best used early, not only in emergencies.

An employee assistance program (EAP) is a confidential employer-sponsored benefit offering short-term counseling, crisis support, and referrals for stress, grief, substance use, and family issues. Sessions are usually free for a limited number per year and separate from your medical chart when structured correctly.

EAP is for early support—not only emergencies.

Common questions

  • Is EAP confidential from my manager?

    Quality EAPs do not report session topics to employers—only aggregate utilization. Confirm your vendor policy and use the dedicated EAP number, not your manager's line.

  • How many EAP sessions do employees usually get?

    Many plans include three to eight sessions per issue per year, then referrals to in-network therapy if longer care is needed.

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